The Corporate Education Academy (CEA)
The Corporate Education Academy (CEA) at the Continuing Education Center is devoted to providing customized training for companies large and small. Imagine the possibilities as you review the list of training topics that are available. Create your own list of possibilities and allow us to prepare a customized proposal for your company.
Choose among the following topics, or design your own from our larger list of frequently-taught topics.
Diversity in the Workplace
What is Diversity? What is the difference between diversity and EEO/AA? These are just some of the topics that will be covered in this informative series on the working in a diverse culture. Learn how to work and understand people who are different from us. Eliminate stereotypes and biases and overcome the barriers to diversity.
What is Diversity? What is the difference between diversity and EEO/AA? These are just some of the topics that will be covered in this informative series on the working in a diverse culture. Learn how to work and understand people who are different from us. Eliminate stereotypes and biases and overcome the barriers to diversity.
Dealing with Harassment In the Workplace
Be informed on what defines harassment in the work place and learn to protect yourself from being the victim or from unknowingly committing the offense. Learn from case studies and examples. Learn the steps you should take to protect yourself and your company.
Be informed on what defines harassment in the work place and learn to protect yourself from being the victim or from unknowingly committing the offense. Learn from case studies and examples. Learn the steps you should take to protect yourself and your company.
Conducting a Successful Interview
As an employer, you will devote time and effort to hiring your next new employee. But do you know the right questions you can and should ask to find out which applicant is the best fit for your firm? Learn the pre-determined questions you should ask all interviewees, as well as the behaviorally-based questions that will help you understand each person's characteristics.
As an employer, you will devote time and effort to hiring your next new employee. But do you know the right questions you can and should ask to find out which applicant is the best fit for your firm? Learn the pre-determined questions you should ask all interviewees, as well as the behaviorally-based questions that will help you understand each person's characteristics.
Getting Along With Difficult People
Work assignments may require wallflowers and dominant personalities to work together outside their comfort zone. Complainers and know-it-alls may spend more time discussing projects than working on them. If you are stymied with these or other difficult office relations, this workshop will provide insight and practical guidance on how to transform workplace logjams caused by personality differences.
Work assignments may require wallflowers and dominant personalities to work together outside their comfort zone. Complainers and know-it-alls may spend more time discussing projects than working on them. If you are stymied with these or other difficult office relations, this workshop will provide insight and practical guidance on how to transform workplace logjams caused by personality differences.
Building Trust and Effective Team Building
This seminar will include how to adjust your people management skills from player to leader, why teams work and why they fall apart, a team foundation strategy and more.
This seminar will include how to adjust your people management skills from player to leader, why teams work and why they fall apart, a team foundation strategy and more.
Performance Excellence Through Transition
Change can be threatening and uncomfortable. Learn about the eight fears, the barriers and benefits, achieving change through a daily action plan, and going through the change process with others.
Change can be threatening and uncomfortable. Learn about the eight fears, the barriers and benefits, achieving change through a daily action plan, and going through the change process with others.
High Impact Leadership
In thinking of leaders, we remember those who had a profound influence on us. They were strong role models and decision makers. Learn to evaluate your leadership skills and set goals for improved performance.
In thinking of leaders, we remember those who had a profound influence on us. They were strong role models and decision makers. Learn to evaluate your leadership skills and set goals for improved performance.
Managing Stress in the Workplace
Learn how to effectively reduce stress, choose positive options to react to stress, and develop an attitude to help prevent stressful situations. Participants will examine individual and group solutions to stressful circumstances.
Learn how to effectively reduce stress, choose positive options to react to stress, and develop an attitude to help prevent stressful situations. Participants will examine individual and group solutions to stressful circumstances.
Leadership and Effective Communication
In four hours, learn how leaders get things done through communication, develop listening techniques to support and strengthen your team, and discover how to create a trusting, honest, and dedicated team environment.
In four hours, learn how leaders get things done through communication, develop listening techniques to support and strengthen your team, and discover how to create a trusting, honest, and dedicated team environment.
Superior Customer Service, Internal/External
Why deliver customer service? Repeat business and happiness for both you and your customer. Service turns new customers into repeat customers. Learn to raise the bar in your personal effectiveness.
* Learn to 'walk the talk' of customer service
* Make customers return again and again
* Grow your customer base and have fun doing it
* Be proactive to guarantee business success
Why deliver customer service? Repeat business and happiness for both you and your customer. Service turns new customers into repeat customers. Learn to raise the bar in your personal effectiveness.
* Learn to 'walk the talk' of customer service
* Make customers return again and again
* Grow your customer base and have fun doing it
* Be proactive to guarantee business success
Difficult People, Good Solutions
Learn to respond more effectively to difficult people and situations. You will see what triggers difficult people, learn how to maintain your composure, and discover what you can do to defuse negativism.
Learn to respond more effectively to difficult people and situations. You will see what triggers difficult people, learn how to maintain your composure, and discover what you can do to defuse negativism.