Let this list inspire you to imagine what our instructors could be doing to inspire change in your company.

• Task & Time Management
• Personality & Leadership Styles
• Effective Resume Writing
• Positive Interviewing Techniques
• Professional Business & Telephone Etiquette
• How to Dress For Success
• Ethical and Moral Behavior in the Workplace

• The Power of Working with Others
• Communicating Effectively
• How to Be an Effective Team Player
• Superior Customer Service, Internal/External
• Managing & Handling Difficult Situations and People in The Workplace
• Performance Excellence through Transition (Change Management)
• High Impact Leadership

• Business Etiquette in Today’s Business Atmosphere
• Leading & Managing Diversity throughout the Workplace
• Performance Management
• Effective Progressive Discipline & Dismissal Procedures
• Keys to Mentoring & Coaching
• Writing an Effective Performance Appraisal
• Effectively Managing & Responding To Stress in the Workplace

• Conflict Resolution
• Managing and Dealing With Change and Its Effect on the Workplace
• Leading With Ethical & Moral Behavior
• Legal Issues in the Workplace
• Why Do Different Generations Collide
• Beating the Barriers in Gender Communication
• The 360 Degree Leader

• Creating a Vision & Establishing Goals
• Labor Relations and Its Impact on the Workplace
• Leading & Managing Through Effective Communication
• Effective Business Communication through E-Mail
• Leadership & Team Development
• Communicating With Diplomacy & Influence
• Building Better Working Conditions

• How to Persuade to Get Results
• Communication and Interpersonal Skills
• Business Writing For Success
• Telephone Etiquette-Making the Right First Impression

• Understanding Non-Profit Financial Statement
• Guerilla Marketing For Non-Profits
• Marketing on a Dime

• The Professionalism of Sales
• Leading the Team through Effective Management
• Effective Recruiting & Selection Procedures
• Leading With Emotional Intelligence

• Conversational Spanish for the Workplace
• Spanish for Healthcare Professionals
• Workplace Spanish for the Retail and Hospitality Sector

• The Polished Administrative Assistant
• Effective Meetings and Making Them Count
• Building Trust & Effective Teambuilding

Questions?
Dr. Anthony Bretti
Director of Continuing Education/Interim Dean
912.478.5442

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